Human+ works out the day,
what remains and the fee. Nobody counts days by hand.
CONTRACTS
NEW CONTRACT
Human+ fills in what it
already knows. Confirm the commercial terms; everything else is
carried from the records.
A non-standard fee needs Amanda's or Michelle's
approval before it can be sent.
HISTORY
STAFF ACCESS
An address nobody has
confirmed is a guess. A wrong one fails silently: the person asks
for a code, sees the neutral message, and waits for mail that
never arrives.
FEATURES
Off until proven.
SAFETY PHRASES
These decide whether an
after-hours message bypasses everything and shows the emergency
pathway. Written by Claude, who does not speak Tagalog. A missing
word is a real message that does not get flagged — bias toward
too many.
DIAGNOSTICS
TEAM GUIDE
Approved policies, procedures and guidance for your team.
When AI assistance is enabled, it uses approved, current guidance
to answer policy questions.
WEBSITE AS A SOURCE
Pages from
maidprovider.ph are added to Team Guide as drafts. Nothing a
page says becomes guidance until a person approves it — old
wording and temporary notices stay online for months.
WHO MAY BE SHOWN THIS
Internal only is the default.
Anything you tick here can be shown outside the Desk.
QUICK ADD
A name and a mobile or
email. Everything else can wait.
PIPELINE
WHAT THE FAMILY NEEDS
Fields, not a paragraph —
so matching can use them later.
LOG WHAT HAPPENED
RELATIONSHIP TIMELINE
RECRUITMENT — CANDIDATES
WHAT HAPPENS NEXT
Who owns this, what is next,
and when. Today is built from these.
PRE-OFFICE PROFILE
CLIENT-FACING PROFILE
What she wrote is a draft. Nothing here reaches a family until it
is approved.
REQUIREMENTS
What the candidate has,
what is verified, and what expires. Ready for Placement reads this.
CLEARANCES
NBI and PNP are tracked
separately, because the screening process tracks them separately.
DOCUMENTS
Internal only by default.
A document here never appears in the member app.
TIMELINE
OFFICE PROCESSING
The applicant is already in
the system. Open her record, do not create another.
INTAKE BATCH
A day's volume, reconciled
against real records. Encoded is counted, never typed.
TODAY
FIND ANYTHING
Family, search, placement,
member, professional or candidate — by name, reference, email or
mobile. You only ever see what your access already covers.
HUMAN+ CARE DESK
You're trusted with private information.
Please keep family and household-professional information within
Human+ Care, use it only to provide support, and never share, copy
or forward it outside the people who need it for their work.
Take care of the people. Take care of their
information.
MaidProvider.ph
Human+ Team Desk
●
RESTRICTED ACCESS
Authorized MaidProvider.ph team members only.
This is a private workspace for supporting client families and
household professionals. Access is strictly limited, monitored
and recorded.
If you are not an authorized MaidProvider.ph team member, you do
not have permission to access this system.
Sign in to Human+
Care Desk
Please use your individual
MaidProvider.ph work email.
OPEN CASES
REPLY
SEND AN INVITATION
Creates a real
single-use code through the existing invitation gate (exact
email, 7-day expiry). You then send the ready-made message by
Viber/WhatsApp or email yourself.
Fill from this
placement — you still review and send:
READY TO SEND
Code created. Copy the
message below and send it to them directly.
OPERATIONS LISTS
Reports only.
Editing a CSV does not change the app. To update what families
and professionals see, use the Clients, Professionals, or Placements
tabs. Handle per the privacy policy — never share outside
MaidProvider.ph.
CLIENTS
Changes save to the
app immediately. Email and role are locked (they are the login
identity and the invitation key) — to change an email, create a
new invitation.
EDIT
PLACEMENTS
This is what the app
shows on Home. Saving updates both the family and the
professional view instantly.
EDIT PLACEMENT
INTERNAL — NEVER SHOWN IN THE APP
LINK AN ACTIVATED MEMBER
Invitations link automatically
when accepted. Use this only for someone who already activated.
DOCUMENTS & KONTRATA
Visibility is automatic:
families see placement documents; a professional sees only her
own Kontrata.
UPLOAD A FAMILY DOCUMENT
UPLOAD A KONTRATA (PROFESSIONAL)
MaidProvider.ph · A human company. Desk build 231 · 17 Sep 2026